Office Standards Article

Last month we covered some of the major reasons Kmart has ended up where it is today. There are others, of course, but those we discussed were a few of the most obvious and more commonly cited problems. This month I want to do two things:

By Jim Nannen

Policies & Procedures Article

You're ready to do it. You've accepted an assignment from your boss, agreed to put together a sales presentation, or were asked to write a report about last week's meeting results. Where do you begin? Before you venture off into the land of writing for your job, be prepared with the items on this checklist.

By Linda Elizabeth Alexander

Office Communications Article

Having a strong foundation enables you to build a thriving, profitable life and business. A simple method to create this foundation is with Direction, Vision, Pathways and Benchmarking, the four cornerstones of your life as well as your business.

By Joanne Victoria©

Other Articles

A decision to provide exceptional customer service involves buy-in from the entire executive team. They must commit to providing on- going support and assistance for this company mandate. This process should include (but not be limited to) the following:

By Kennette Reed

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